Salesforce, a specialist in customer relationship management (CRM) solutions, announced Vaccine Cloud, a technology to help government agencies, healthcare organizations, businesses, nonprofits and educational institutions to deploy and manage their vaccine programs with greater speed, safety and efficiency. Today, international, federal, state and local agencies, healthcare providers and nonprofits around the world are using Salesforce technology specifically for vaccine administration, including Northwell Health, Lake County - Illinois, University of Massachusetts Amherst, Gavi, the Vaccine Alliance and many others.
“The biggest challenge facing the world now is to orchestrate the distribution of billions of doses of vaccines. Technology can play a critical role in ensuring that distribution is done efficiently, effectively and equitably, ”said Bret Taylor, Salesforce President and COO. “We take great pride in supporting organizations in their recovery and helping to protect people from the effects of COVID-19,” he adds.
Introducing Vaccine Cloud - Securely manage vaccine administration at scale
Vaccine Cloud helps governments, healthcare organizations, businesses and nonprofits around the world to quickly design, build and manage vaccine programs at scale on the Salesforce Customer 360 platform, including mobility solutions, bots, analytics and integration resources and much more.
- Government and public health agenciescan use Vaccine Cloud to monitor vaccination progress with data and information, which helps to maximize the effectiveness of the program. This includes ensuring sufficient doses, monitoring patient outcomes and making decisions based on data based on the health needs and risk factors of the community. And with Vaccine Cloud integration capabilities, these agencies can gather data from all relevant systems within the platform, ensuring that vaccination data is managed and tracked in one place.
• Health service organizations can use Vaccine Cloud to streamline vaccination processes, such as inventory management, staff training and education, as well as payments and refunds. Vaccine Cloud can also handle all external communication with communities, such as a notification to schedule an initial dose or a reminder for a second dose. As it is based on Salesforce, providers can manage millions of patients in hundreds of locations and service stations with an efficient, secure and accessible platform from anywhere.
• Companies, employees, retailers, customers and residents can benefit from Vaccine Cloud with a simplified process for registering and scheduling appointments, personalized communications for monitoring results and a reminder to attend for the second dose if necessary, as well as being an easy way to learn more about vaccines, helping to resolve any potential concerns about the safety of COVID-19 vaccines, all accessible from any device. Vaccine Cloud will also allow people to choose to share their vaccination or health status, which can help to safely take employees back to offices, concertgoers back to music events, and sports fans back. to the stadiums.
• Salesforce partners: as Salesforce experts with deep industry knowledge and tested solutions, global strategic partners Accenture, Deloitte, IBM and KPMG, as well as Coastal Cloud, Infosys, MTX, PolSource, Sense Corp, Silverline, Skedulo, Slalom and Traction on Demand are already leveraging Vaccine Cloud solutions to help organizations accelerate their vaccine management programs.
“Our cloud-based AllVax system allows us to protect our community and employees from some of the difficult logistical parts of the vaccination process to focus and execute our core mission - to promote the health and well-being of all who live, work and play in Lake County, ”said Jefferson McMillan-Wilhoit, Director of Health Informatics and Technology at the Lake County Health Department in Illinois.
