New online tools help Oracle and SAP licensees identify potential reductions in total cost of ownership, improve and secure their systems, and refocus IT resources on strategic projects that can lower costs, increase profitability, enhance competitiveness and accelerate growth
Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software products and services, a leader in independent support for Oracle and SAP software, and a Salesforce and AWS partner, today announced two free online tools that help Oracle and SAP licensees discover and identify significant potential savings on their existing ERP investments in minutes: Oracle Savings Calculator by Rimini Street and Rimini Street Savings Calculator for SAP. Clients who choose Rimini Street have saved more than $$7 billion to date while receiving higher-quality, more responsive software support with a partnership that advances their operational success.
Credit: Rimini Street website
The aggregate value of Oracle and SAP maintenance fees decreases over time
Oracle and SAP's annual software support profit margin is typically more than 90%, which means these vendors must spend less than 10% of the annual fees they charge their customers actually providing services. This can generate significant flaws in the real needs of the service, such as support for customized configurations and codes (“complements/add ons”), common among many Oracle and SAP licensees.
After a few years, both Oracle and SAP arbitrarily reduced the scope of services available up to a given release – but have been known to continue charging the same rate (or even more) than when support was complete and available to the same release. Additionally, these vendors continue to pressure their licensees to perform upgrades and migrations to their newer products, which often may not benefit a specific customer.
For those who choose to stay on the vendor-dictated roadmap, the total cost of ownership of the ERP system often only increases, whether choosing to upgrade or maintain operations in its current version.
Rimini Street solutions offer greater added value
Rimini Street provides an annual support solution to help its Oracle and SAP customers turn around this costly systemic challenge, offering immediate savings of 50% on annual support fees and these other key benefits:
- Appointed and dedicated Core Support Engineer with an average of 20 years of experience, supported by hundreds of engineering talents around the world
- Guaranteed 10-minute response for priority cases, averaging less than two minutes, to respond and resolve issues faster, 24/7/365
- Support for customizations at the same level as vendor-delivered code
- Guaranteed additional 15 years of support from the time of hire to extract maximum value from the existing version of the ERP
- Preventing risks related to system upgrade and migration challenges
Rimini Street Empowers Clients with US$$ 7 Billion Savings and Strategic Project Financing
“Industry analysts estimate that most companies spend around 90% of their IT budget on daily operational expenses, leaving just 10% for innovation investments. Rimini Street can help significantly reduce this value with its service solutions, from 90% to 60%, enabling clients to redirect more money, staff and time to strategic initiatives and projects,” said Seth Ravin, CEO and Chairman of Rimini Street.
Some examples of Rimini Street clients include:
THE HCX Technology Partners, a Philippines-based provider of digital business solutions that manages 60,000 perpetual licenses of Oracle PeopleSoft for its customers, used Rimini Street to help “reduce the number of people providing production support and redirect them to strategic projects and development”, explained Crisela de Jesus, head of the HCM and CRM solutions department at HCX Technology Partners.
THE NIBCO, a leading manufacturer of flow control solutions with a rich history dating back to 1904, found that the savings realized by choosing Rimini Street for its SAP support maintenance helped “maximize the life of our SAP system and avoid unnecessary expenses in updates”, says Jeff Miller, director of commercial relationship management at NIBCO. “We were able to redirect these funds towards acquisitions and new product development. Now we’re spending money on growing NIBCO, not just keeping the lights on.”
“We invite all companies using Oracle and SAP to take just a few minutes to take advantage of our calculators,” said David Rowe, chief product officer and executive vice president of global transformation at Rimini Street. “Most organizations are delighted to learn that the savings realized by switching to Rimini Street are far greater than the 50% savings in annual support fees, and can also include savings realized by avoiding forced upgrades just to maintain full support , support for customizations at no additional cost and more efficient support processes. The discovery will be eye-opening and highly timely for your company.”
