New AI Readiness Program, led by Kyndryl Consult, will help joint clients explore the use of generative AI in enterprises
Kyndryl (NYSE: KD), the world's largest technology infrastructure services provider, and Microsoft today announced a joint effort to enable the adoption of enterprise generative AI solutions for customers on the Microsoft Cloud.
Leveraging the partnership's Joint Innovation Centers, Kyndryl's growing patent portfolio in data and AI, and its access to Microsoft 365 Copilot, Azure OpenAI Service, and Microsoft Fabric, the two companies will rapidly design, develop, and leverage new AI solutions and innovations. generative in their organizations. To advance the advancement of new AI capabilities, Kyndryl is also committed to utilizing Kyndryl University for Microsoft to educate its employees on new Microsoft AI technologies.
Advancing Customer AI Readiness
To enable expanded collaboration, Kyndryl is launching an in-plant AI readiness program Kyndryl Consult, which is dedicated to responsibly exploring the adoption of generative AI solutions. Highly qualified experts will help new and current clients build a reliable database and navigate the complexity of using new generative AI technologies.
Kyndryl website
Kyndryl will leverage its deep experience and expertise in enterprise AI – spanning multiple industries and solution areas – and help clients evaluate the benefits of generative AI across key service areas, including:
- Collaborative innovation: Customers can avail the services Kyndryl Vital and the Microsoft and Kyndryl Joint Innovation Centers to explore and co-create custom use cases and identify unique ways to leverage generative AI in their companies and deliver business value.
- Improved customer and employee experience: Using its experience managing complex IT environments, Kyndryl will pilot new technologies and develop industry-specific models, use cases and solutions that build on existing capabilities to help customers improve enterprise automation and productivity in the workplace.
- Importantly, Kyndryl has supported many customers, as well as itself, by leveraging AI and a virtual assistant to automatically summarize problem descriptions and dynamically display relevant information to improve efficiency and response rates.
- Building a strong database: THE Kyndryl will work with clients to provide end-to-end services. From building a reliable data base and architecture to managing customer data – from the point of creation to the point of consumption, enabling higher quality data and better reliability.
- Execution and management: Leveraging its expertise in data architecture and AI, Kyndryl will implement bespoke frameworks for customers to derive value from data and generate AI insights at scale, responsibly and optimally.
“Kyndryl is creating a safe environment for organizations to explore the benefits and value it can bring as they look to drive efficiencies, grow and deliver better business outcomes.” said Stephen Leonard, Global Leader of Alliances and Partnerships at Kyndryl. “With more than three decades of experience delivering data services, advanced security capabilities, and managing complex IT environments, we are well positioned to work alongside Microsoft to help organizations confidently apply generative AI at scale. and positively impact their business while being mindful of known risks.”
“With Kyndryl, we have a shared vision to enable our customers to jointly explore, design and implement generative AI solutions responsibly across their organizations, and in a way that enables them to realize business value,” said Stephen Boyle, GM Global Partner Microsoft Solutions. “As a leader in delivering generative AI and data platforms, we believe partners like Kyndryl are critical to the successful use of emerging technologies for business.”
Together, Kyndryl Consult, Kyndryl Bridge and Kyndryl Vital represent a cohesive approach to helping clients envision the outcomes they want, design and implement solutions, and measure results while continually evolving their IT infrastructures for the future.
As greater volumes of data and analytics demand more computational power, The Kyndryl Bridge will enable customers to easily manage their complex technology estates through services such as AIOps and FinOps, and leverage AI to help them achieve their business objectives in a cost-effective, insightful and security-rich way. Kyndryl will also continue to enrich its advanced delivery capabilities through additional generative AI services.
The strategic partnership with Microsoft was the first TheKyndryl Global Strategic Alliance by becoming an independent public company. Together, the companies continue to unlock new areas of innovation that drive better business outcomes for customers and seize multi-billion dollar incremental revenue opportunities in fast-growing areas such as data modernization, governance and AI.
Kyndryl is uniquely qualified to provide customers with a first-hand perspective on AI implementations by testing, innovating, improving and expertizing AI and other technologies before they are integrated into the business. For example, after becoming an independent company, Kyndryl embarked on its own technology transformation journey and integrated AI into its operations, Kyndryl Bridge and through its workforce productivity tools. The company plans to continue to develop new use cases for deploying generative AI internally and for its customers across industries.
