Share

Platform brings customers more transparency, order and access to the latest technological innovations

Kyndryl (NYSE: KD), the world's largest provider of IT infrastructure services, today announced a new open integration platform that gives business leaders real-time insight into their complex IT landscapes and unprecedented control to customize their mission-critical operations.  

Kyndryl Bridge utilizes Kyndryl's core technological strengths. It brings together decades of experience, operational data standards, and intellectual property to generate actionable insights that redefine how companies can improve and accelerate their business goals with AI-powered data analytics. In doing so, it creates a seamless path between the digital business and the technology that powers it. Kyndryl Bridge is designed to meet customers where they are today, enabling interoperability to maximize the value of the tools they already know and trust.  

“Dealing with complexity is what Kyndryl does best and what customers need most. The Kyndryl Bridge offers customers and Kyndryl a better way to manage mission-critical infrastructure and digital transformation journeys,” said Martin Schroeter, Chairman and CEO of Kyndryl. “Kyndryl is committed to transforming the way IT services are delivered, and Kyndryl Bridge is essential to our long-term strategic mission, which is to grow our alliance ecosystem, use tools and intellectual property to create a robust system of advanced delivery and ultimately dedicating more expertise and focus to serving customers at scale.”  

Across the global economy, digital modernization efforts are at the top of business agendas, with 60% of CIOs naming this initiative as their most critical growth driver in 2022. However, the complexity of business and technology – along with the shortage of critical IT skills – has slowed progress for most companies. Kyndryl is accelerating its customers' digital business journeys by innovating to deliver solutions through platform-enabled services.  

"Enterprise IT leaders today are responsible for managing increasingly complex IT estates that require greater oversight, interoperability and AI-powered analytics to avoid challenges and downtime," said David Tapper, vice president, IT program. Outsourcing and Managed Cloud Service at IDC. “Kyndryl Bridge's ability to connect the many tools, workflows and processes that companies have spent years investing in, while providing actionable insights and recommendations in real time, is a powerful proposition for companies across the global economy. ”.  

The Kyndryl Bridge integrates and connects the complex management and process tools that businesses across the global economy rely on. On average, its features reduced the number of incidents per server per month for enterprises by 74%.  

“By allowing leaders to focus less on managing IT systems, they can create and support their digital business strategies while freeing up IT resources for higher-value work,” said Antoine Shagoury, Chief Technology Officer at Kyndryl. “The platform provides greater access and control over critical tools and Kyndryl experts in cloud, data and AI, security and resiliency, mainframe modernization and other important aspects of IT assets.”

Designed with configurability in mind, the Kyndryl Bridge is evolving to implement industrial-scale turnkey solutions from Kyndryl and its broad and growing ecosystem of partners. Its intelligent management tools, powered by automation and AI, will provide technology leaders with real-time insights to avoid downtime and better predict future needs and costs.  

“As customers accelerate their digital transformation, Kyndryl's new integration platform can help deliver data-driven insights, solution automation, and service delivery expertise,” said Nick Holden, Vice President, Cisco Global Strategic Partners and Co-sell. “The Kyndryl Bridge is a major step forward in enabling Kyndryl and Cisco to deliver the business outcomes our mutual customers demand.”  

For customers, the platform maximizes the benefits of native multi-cloud capabilities and delivers an operating environment as a service (aaS). It is designed to be a strategic digital hub that will continue to expand and grow over time, connecting Kyndryl's advanced technologies and tools with deep industry expertise and innovators in virtually every sector of the global economy.

quick access