The objective of FIS is to offer even more stability and operational excellence to its customers
The world leader in financial technology FIS® (NYSE: FIS), announces the engagement of Kyndryl, the world's largest provider of IT infrastructure services, to support the growing demand for digital payments through a more robust and modern infrastructure. With this, FIS continues to innovate and offer stability and operational excellence to its customers, in an increasingly competitive digital market.
“The partnership with Kyndryl is in line with our growth plan for the coming years and is an important pillar for innovation and competitiveness. This modernization will allow FIS to optimize its offer of financial technology services, in addition to redesigning the management experience”, highlights Anderson Lucas, FIS Business Vice President for Latin America.
Electronic payments are part of a complex ecosystem composed of several players, including banks that issue credit and debit cards to their customers, companies that capture transactions, and others that process them. Amidst this scenario, FIS supports the rapid growth of its clients, who have particular technological needs, such as retail companies, banks, digital payments, asset management, risk and governance, as well as customer service solutions, among others. others.
“This partnership with Kyndryl is a strategic move for us to offer our customers a truly unique level of service in the market. The combination of FIS's potential of products and services with Kyndryl's experience in modernizing, monitoring and automating IT environments, create a unique service offering, guaranteeing our customers the support they need to be successful in their growth challenges. sector, which demands impeccable stability, performance and availability at the same time”, comments Orlando Rodrigues, executive director of Technology and Operations in Latin America and the Caribbean at FIS.
Since each customer has their own set of standards and applications to enable the payment process, FIS has partnered strategically to help design, modernize and manage a complex and robust IT infrastructure more simply, allowing the company always maintains a modern infrastructure, adequate to the growing demands of a highly competitive market.
To this end, Kyndryl implemented a technological upgrade that included application integration through the redesign of the FIS network architecture, the incorporation of new security services, upgrades to numerous system components, distributed platform and storage environments, as well as modernization and automation of disaster recovery and orchestration services. All of this duly supported by state-of-the-art monitoring tools, automatic troubleshooting and predictive maintenance to offer the availability, stability and performance levels demanded by this market segment.
“The financial services industry is experiencing a time of rapid digital transformation. With this partnership, we will have access to the innovation ecosystem for the financial market that FIS offers”, says Frank Koja, CEO of Kyndryl Brasil. “As the world's economy becomes increasingly digital, innovative business models such as FIS will benefit from the modernization, integration and resiliency services that Kyndryl can provide,” he adds.
With these elements, FIS will reinforce its ecosystem with state-of-the-art technology, more resilient and secure solutions and services and, with that, drive the growth of its customers through the modernization of the experience - which becomes even simpler and scalable at the as the recovery of economic activity consolidates.
The partnership between the companies also includes the consolidation of FIS datacenters and the expansion of automated processes, with more flexibility and scalability to satisfy the demands of growing processing volumes.
