{"id":97159,"date":"2025-11-05T08:00:41","date_gmt":"2025-11-05T11:00:41","guid":{"rendered":"https:\/\/abes.org.br\/?p=97159"},"modified":"2025-10-31T10:08:18","modified_gmt":"2025-10-31T13:08:18","slug":"qualidade-de-dados-a-base-para-decisoes-inteligentes-com-ia","status":"publish","type":"post","link":"https:\/\/abes.org.br\/en\/qualidade-de-dados-a-base-para-decisoes-inteligentes-com-ia\/","title":{"rendered":"Data quality: the foundation for intelligent decisions with AI."},"content":{"rendered":"<p class=\"subtitle mt-3\"><em>Incomplete, inaccurate, or outdated data compromises the value of AI \u2014 quality needs to be a strategic priority, not just a technical one.<\/em><\/p>\n<p><em><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-87189 size-medium alignleft\" src=\"https:\/\/abes.org.br\/wp-content\/uploads\/2025\/05\/Cesar-Ripari-Diretor-de-Pre-Vendas-para-a-America-Latina-da-Qlik-2-200x300.jpg\" alt=\"\" width=\"200\" height=\"300\" \/>*By C\u00e9sar Ripari<\/em><\/p>\n<p>We live in a world where 90% of existing data has been generated in the last two years. This volume continues to grow \u2013 it is estimated that the rate is around 2.5 quintillion bytes per day. To put this number into a more approximate scale, we are talking about 2,500 PB (Petabytes) or 2.5 EB (Exabytes). This would be something like 500 trillion high-quality photos or 68 years of continuous satellite observation data around the earth.<\/p>\n<p>However, good decisions don&#039;t stem from bad data. Assertive AI isn&#039;t the result of bad data. When an organization works with incomplete or inaccurate data, outdated information, inconsistencies between systems, and restricted\/complex access \u2013 among many other challenges \u2013 the cost is high: rework, lost revenue, regulatory risk, inefficient campaigns, incorrect inventory, avoidable churn, and guaranteed losses. In a\u00a0<a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/how-to-improve-your-data-quality\" target=\"_blank\" rel=\"noopener\">I estimated<\/a>\u00a0According to the Gartner Institute, the average cost of poor data quality is estimated at US$12.9 million per year per organization.<\/p>\n<p>For companies, this scenario represents an extraordinary opportunity. Instead of making decisions based solely on intuition or recent experiences, it&#039;s possible to base them on proven facts, analyzed and validated based on customer behavior and preferences over time. The ability to collect, integrate, analyze, and extract insights from data has become an essential competitive differentiator. Companies in a wide variety of sectors \u2013 from retail and manufacturing to telecommunications and especially entertainment \u2013 have already realized the power of data. However, the quality of insights depends directly on the quality of the data. It is essential to ensure that reliable data is available to everyone who needs it \u2013 respecting privacy and governance \u2013 and going beyond the IT team, involving data scientists, analysts, and decision-makers.<\/p>\n<p>In other words, data quality is not a technical issue\u2014it&#039;s a strategic agenda for efficiency, productivity, and governance.<\/p>\n<p>Bad data can come from any area of the company, from sales to engineering. But following certain principles can make the data ready and reliable for AI:<\/p>\n<p><strong>1. Data should be diverse (coming from a wide variety of sources) to reduce biases in AI systems.<\/strong><\/p>\n<p>How much does a dataset include samples from different origins, contexts, categories, and distinct characteristics so that it can reflect reality, avoiding biases? For example, in a financial institution, preventing a loan from being denied due to a person&#039;s place of residence.<\/p>\n<p><strong>2. Data must be updated to enable accurate and well-founded predictions.<\/strong><\/p>\n<p>How up-to-date is the data, considering the time interval since its collection, necessary transformations, and availability to the user? Some data does not change over time \u2013 for example, a person&#039;s date of birth. However, other data needs to be constantly updated, and preferably close to real-time \u2013 for example, financial market data or e-commerce inventory \u2013 since they depend directly on constant and rapid changes. There is also data that allows for greater tolerance in its updating, which can vary from hours to days. The important thing is that the data update time is known and validated by the data consumers throughout the organization, thus ensuring that decision-making is as accurate as possible.<\/p>\n<p>The degree to which a piece of information corresponds to the actual value or state of an object, event, or condition. Data accuracy considers three aspects:<\/p>\n<ul>\n<li>Aspect 1: Profiling the source data to understand its characteristics, integrity, distribution, redundancy, and format. This is also known as exploratory data analysis (EDA).<\/li>\n<li>Aspect 2: Operationalize remediation strategies through the creation, implementation, and continuous monitoring of data quality rules. The role of data stewards (data curators or administrators) is fundamental for data deduplication and combination. AI can also help automate and accelerate this process by frequently assessing data quality.<\/li>\n<li>Aspect 3: Enable lineage and impact analysis \u2013 through tools used by engineers and data scientists \u2013 that highlight the impact of potential data changes and track the transformations caused from their origin. This monitoring prevents accidental modifications to the data by AI systems or models.<\/li>\n<\/ul>\n<p><strong>3. Data must be secure to protect the reputation of AI.<\/strong><\/p>\n<p>AI systems typically use sensitive data \u2013 including Personally Identifiable Information (PII), financial records, or confidential corporate information \u2013 and the use of this data requires responsibility. Leaving data unprotected in AI applications is like leaving a safe door open. Malicious actors can steal confidential information, manipulate training data to influence results, or even suspend system operation. Again, three tactics can help automate data security at scale, as it is nearly impossible to perform this task manually:<\/p>\n<ul>\n<li>Data Classification: detecting, categorizing, and labeling the data that feeds into the next step.<\/li>\n<li>Data Protection: Define masking, tokenization, and encryption policies to obfuscate sensitive data.<\/li>\n<li>Data Control: Define policies that describe access control, i.e., who can access\/update the data and at what level of granularity.<\/li>\n<\/ul>\n<p>These three concepts work together, ensuring privacy, security designation (sensitive, confidential or restricted data) and finally, access control policy.<\/p>\n<p><strong>4. Data must be easily identifiable to allow the use of relevant and contextual information.<\/strong>.<\/p>\n<p>Providing the right data, in the correct format, to people or AI applications in an assertive way is not enough. AI-ready data needs to be easily identifiable and accessible. Imagine a library with all the books inaccessible \u2013 the knowledge is there, but without utility. Identifiable data reveals the true potential for Machine Learning and Generative AI, allowing these technologies to analyze and learn to produce the expected innovative results. Good practices aimed at metadata quality are fundamental \u2013 beyond the technical aspects \u2013 it is important to ensure semantic typing, guaranteeing the real meaning of that data within a given context. Furthermore, the creation of a data glossary ensures understanding and consistency of information across the entire organization. And finally, a catalog where this information can be available and accessible, respecting governance and security rules.<\/p>\n<p><strong>5. Data should be easily consumable by Machine Learning (ML) or Large Language Modeling (LLM) systems for training.<\/strong><\/p>\n<p>Large Language Models (LLMs), also known as Big Language Models \u2013 such as ChatGPT, Gemini, Anthropic&#039;s Claude, among others \u2013 were (and continue to be) trained with massive amounts of text. Even with exhaustive training, specific questions from each organization cannot be answered, as these models have access to corporate data. Therefore, these models need to be fed with information from each company (or segment), resulting in more relevant and coherent answers for the business.<\/p>\n<p>To achieve this, a fairly common method used by companies is RAG (Retrieval-Augmented Generation), which consists of using information extracted from files, usually unstructured data such as presentations, emails, text documents, PDFs, transcripts, etc. This information is segmented into manageable parts, converted into numerical formats, and stored in vector databases so that LLMs can process it. The easier and faster this task can be completed, the faster the return, and AI can bring real benefits to the consumer of that information.<\/p>\n<p>In conclusion, it is important to emphasize that, in addition to considering data quality, using AI responsibly is paramount for any organization. It is fundamental to ensure that employees, regardless of their hierarchical level, possess the necessary skills to use the tools and information appropriately. Data and AI Governance Committees are being created and adopted by most organizations to ensure that policies are implemented and followed. Guaranteeing data quality and the responsible use of AI is key to organizational success.<\/p>\n<p><em><picture><source srcset=\"https:\/\/itforum.com.br\/wp-content\/uploads\/2025\/09\/Cesar-Ripari-Diretor-de-Pre-Vendas-para-a-America-Latina-da-Qlik.jpg.webp 420w, https:\/\/itforum.com.br\/wp-content\/uploads\/2025\/09\/Cesar-Ripari-Diretor-de-Pre-Vendas-para-a-America-Latina-da-Qlik-400x600.jpg.webp 400w, https:\/\/itforum.com.br\/wp-content\/uploads\/2025\/09\/Cesar-Ripari-Diretor-de-Pre-Vendas-para-a-America-Latina-da-Qlik-233x350.jpg.webp 233w, https:\/\/itforum.com.br\/wp-content\/uploads\/2025\/09\/Cesar-Ripari-Diretor-de-Pre-Vendas-para-a-America-Latina-da-Qlik-150x225.jpg.webp 150w\" type=\"image\/webp\" sizes=\"92px\" data-srcset=\"https:\/\/itforum.com.br\/wp-content\/uploads\/2025\/09\/Cesar-Ripari-Diretor-de-Pre-Vendas-para-a-America-Latina-da-Qlik.jpg.webp 420w, https:\/\/itforum.com.br\/wp-content\/uploads\/2025\/09\/Cesar-Ripari-Diretor-de-Pre-Vendas-para-a-America-Latina-da-Qlik-400x600.jpg.webp 400w, https:\/\/itforum.com.br\/wp-content\/uploads\/2025\/09\/Cesar-Ripari-Diretor-de-Pre-Vendas-para-a-America-Latina-da-Qlik-233x350.jpg.webp 233w, https:\/\/itforum.com.br\/wp-content\/uploads\/2025\/09\/Cesar-Ripari-Diretor-de-Pre-Vendas-para-a-America-Latina-da-Qlik-150x225.jpg.webp 150w\" \/><\/picture>*C\u00e9sar Ripari is co-leader of the Data Intelligence and Governance Committee of the Brazilian Association of Software Companies (ABES)<\/em><\/p>\n<p><em><strong>Notice:<\/strong>\u00a0The opinion presented in this article is the responsibility of its author and not of ABES - Brazilian Association of Software Companies<\/em><\/p>\n<p><strong><em>Article originally published on the IT Forum website: <\/em><\/strong><a href=\"https:\/\/itforum.com.br\/colunas\/qualidade-dados-base-ia\/\"><em>https:\/\/itforum.com.br\/colunas\/qualidade-dados-base-ia\/<\/em><\/a><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>C\u00e9sar Ripari, co-leader of the Intelligence and Data Governance Committee of the Brazilian Association of Software Companies (ABES)<\/p>","protected":false},"author":12,"featured_media":87190,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[3768],"tags":[8401,4125],"class_list":["post-97159","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artigos-abes","tag-decisoes-inteligentes-com-ia","tag-qualidade-de-dados"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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