{"id":73116,"date":"2024-04-09T07:45:10","date_gmt":"2024-04-09T10:45:10","guid":{"rendered":"https:\/\/abes.org.br\/?p=73116"},"modified":"2024-03-19T07:51:38","modified_gmt":"2024-03-19T10:51:38","slug":"rimini-street-lanca-rimini-custom-ampliando-o-escopo-de-seus-servicos-premiados-para-mais-softwares-empresariais","status":"publish","type":"post","link":"https:\/\/abes.org.br\/en\/rimini-street-lanca-rimini-custom-ampliando-o-escopo-de-seus-servicos-premiados-para-mais-softwares-empresariais\/","title":{"rendered":"Rimini Street Launches Rimini Custom\u2122, Expanding the Scope of Its Award-Winning Services to More Enterprise Software"},"content":{"rendered":"

New unified IT services offering extends the useful life of more enterprise software products and versions, enabling an organization to focus its IT resources on innovation and transformation<\/i><\/p>\n

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Rimini Street (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, a leader in independent support for Oracle and SAP software, and a Salesforce and AWS partner, announced the launch of Rimini Custom\u2122, a new offering that expands the company's services and support to a broader scope of enterprise software products and versions.<\/p>\n

\u201cRimini Custom is a game changer for organizations that need to balance their limited IT resources between innovation and transformation investments, maintaining and operating stable mission-critical systems such as enterprise software applications and databases, with a extended service life. Organizations do not have the time or resources to replace their vast assets of working software from scratch. With the solution, Rimini Street can ensure we support and optimize a larger portion of our clients' software portfolio as they focus on driving growth for their companies,\u201d said David Rowe, Chief Product Officer and Executive Vice President of Rimini Street's global transformation.<\/p>\n

\u201cOrganizations need to adopt a strategic approach to managing IT and business processes in an era of rapid technological change, outsourcing commoditized mission-critical systems and investing in innovation,\u201d says R \u201cRay\u201d Wang, principal analyst and CEO from Constellation Research.<\/p>\n

More software support, more added value<\/strong><\/p>\n

Since its inception in 2005, Rimini Street has been at the forefront of solving complex IT challenges, partnering with more than 5,300 clients to help them achieve their profitability and growth goals. Recognized for its deep technical expertise in enterprise software such as Oracle, SAP and Salesforce\u00ae \u2013 and driven by the demands and needs of its clients \u2013 Rimini Street has continually evolved to provide its services to an increasingly broad scope of products and software versions business. With Rimini Custom, support requests for virtually any enterprise software product and version will be evaluated.<\/p>\n

\u201cRimini Street already provides exceptional support for our SAP ecosystem. We are excited to explore additional Rimini Street support opportunities with the availability of Rimini Custom,\u201d said Jeff Miller, senior director of technology services at NIBCO.<\/p>\n

Rimini Custom customers\u00a0will enjoy the benefits of award-winning Rimini Support\u2122, Rimini Manage\u2122 and other Rimini services previously available only to a limited set of manufacturers, product lines and updates. Rimini's industry-leading support response SLA covers a broad range of enterprise software management services, including customization support, at no additional cost. This focus on success and customer service has earned Rimini Street a customer satisfaction rating of 4.9 across cases and onboarding, where 5.0 is considered excellent. Rimini support includes:<\/p>\n