![\"\"](\"https:\/\/abes.org.br\/wp-content\/uploads\/2023\/07\/NEC.jpg\")
Credit: NEC website<\/p><\/div>\n
Utilizing practical and actionable data from individual users, Mist AI also gives\u00a0feedback<\/em>\u00a0personalized and proactive support, as well as\u00a0insights<\/em>\u00a0correlated and AI-driven data on overall network health and performance. With a proactive approach to network troubleshooting and support, the platform enables IT to scale and gain insights from automated real-time data based on traffic driven by devices and websites being accessed.\u00a0<\/u><\/u><\/p>\n According to Jos\u00e9 Renato de Mello Gon\u00e7alves, president of NEC in Brazil, NEC was able to expand the number of equipment and the scope of the project thanks to the company's investment in artificial intelligence, which continues to be its main focus in the market, facilitating the way for more customers can acquire the service quickly and efficiently. \u201cThe most important thing is that this contract reinforces our portfolio versatility, which increasingly offers value-added network solutions. We achieved this due to the range of partnerships we established locally\u201d, says Gon\u00e7alves.<\/u><\/u><\/p>\n The Mist AI solution features the enterprise network's first virtual network assistant, which provides a conversational AI interface known as Marvis. This unique feature allows Ra\u00edzen's IT team to interact with an automated and intelligent tool that understands the user's intent and offers greater value and quality of results. Marvis can contextualize requests to speed up troubleshooting workflows, answer product or feature specific questions, provide information about the network, and even help find any type of network device.\u00a0<\/u><\/u><\/p>\n According to Jos\u00e9 Eduardo Massad, IT&Digital director at Ra\u00edzen, the high acceptance rate of the organization's professionals regarding the platform in the company is due to the fact that it is reliable and simple to operate, facilitating the detection of possible events, which, when identified, can be analyzed and corrected even before they actually become a problem. \u201cToday, Mist AI is the solution that comes closest to our user's real experience, helping with the vision of consistent and available network connectivity in the main business applications, including voice and video over Teams, SAP, Office 365 and access to other internal systems. The expansion in our Bioenergy Parks also allowed us to improve the productivity of the IT team, with the expansion of the use of monitoring and quality applications in the industry\u201d.<\/p>","protected":false},"excerpt":{"rendered":" Com essa expans\u00e3o, o projeto, que inicialmente abrangia somente a sede da empresa na cidade de S\u00e3o Paulo e o escrit\u00f3rio em Piracicaba (SP), amplia o alcance da ferramenta para as unidades localizadas em outros munic\u00edpios do interior paulista e no Mato Grosso do Sul Passado mais de seis meses ap\u00f3s a atualiza\u00e7\u00e3o do contrato […]<\/p>\n","protected":false},"author":10,"featured_media":64517,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[39,19],"tags":[4307,4306,4305],"class_list":["post-64516","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-coluna-4","category-ultimas-noticias","tag-expansao-tecnologica","tag-investimento-em-inteligencia-artificial","tag-parque-tecnologico"],"acf":[],"yoast_head":"\n