{"id":44636,"date":"2022-04-01T08:05:04","date_gmt":"2022-04-01T11:05:04","guid":{"rendered":"https:\/\/abes.org.br\/?p=44636"},"modified":"2022-04-01T08:05:04","modified_gmt":"2022-04-01T11:05:04","slug":"ploomes-integra-seus-sistemas-para-oferecer-mais-seguranca-e-agilidade-no-atendimento-aos-clientes-com-apoio-da-sky-one","status":"publish","type":"post","link":"https:\/\/abes.org.br\/en\/ploomes-integra-seus-sistemas-para-oferecer-mais-seguranca-e-agilidade-no-atendimento-aos-clientes-com-apoio-da-sky-one\/","title":{"rendered":"Ploomes integrates its systems to offer more security and agility in customer service with support from Sky.One"},"content":{"rendered":"

\u2013 Project included the integration of the Ploomes CRM solution and the TOTVS Protheus ERP platform, promoting the synchronization of all data on people, companies, proposals, billing and stock held by the company. Systems integration was carried out through the Integra.Sky platform, developed by Sky.One<\/em><\/p>\n

\u2013 Integration allowed consistent results such as an increase in the conversion rate, greater customer security, more attractive prices and freedom for the Ploomes internal team to work in the core business of the business with greater performance<\/em><\/p>\n

\"\"<\/p>\n

With the objective of offering more security and agility in customer service,\u00a0blooms<\/a>, the largest CRM company in Latin America, has just completed the integration of its systems through the\u00a0Integra.Sky<\/a>, offered by\u00a0Sky.One<\/a>, a company specialized in the development of technological platforms for the digital evolution of companies. The project included the integration of the solution\u00a0Blooms CRM<\/a>\u00a0and the TOTVS Protheus ERP platform, promoting the synchronization of all data on people, companies, proposals, billing and stock held by the company.<\/p>\n

According to Ploomes' CEO, Matheus Pagani, the integration of internal systems was extremely important at the time of sales, guaranteeing a higher quality service to the customer. \u201cWe started to integrate internally, but this is not our core business. Therefore, the demand for the development of integrations allocated a lot of time and internal resources, taking the team's focus away from the development and continuous improvement of our software\u201d, he explains.<\/p>\n

When looking for a solution that offered a more robust and secure system and software integration service, Ploomes opted for the Integra.Sky platform. \u201cThe project led by Sky.One enabled us to offer our services more quickly and assertively to our customers. We increased our conversion rate, made a more accessible service available and allocated the team to continue improving our product\u201d, says the executive.<\/p>\n

Integration benefits<\/strong><\/p>\n

For Pagani, the main objectives of the company with the\u00a0systems integration<\/a>\u00a0were achieved, promoting greater customer safety, more attractive prices and freedom for the company's internal team to operate in the core business with greater performance.<\/p>\n

In addition, the Head of Sales and Marketing at Sky.One's Integra.Sky division, Robson Del Fiol, points out that the connectivity provided by the platform is directly available to Ploomes' sales, deployment and customer success teams. \u201cThe implementation of Integra.Sky in Ploomes' systems provided greater speed in the preparation and closing of proposals, faster and fewer errors, as well as less support and more products to offer in the sales, implementation and customer success sectors, respectively\u201d, guarantees .<\/p>\n

Another important advantage achieved was the reduction in the time of the business closing cycle, which previously had to wait for an integration project, in addition to adding scale in deliveries and a more accessible offer to the end customer. \u201cIn this partnership with Sky.One, we were able to increase our performance and, consequently, our customers gained more security, agility, cost reduction and visibility of what is happening in real time for error prevention, problem anticipation and proactive management. \u201d, concludes the executive.<\/p>","protected":false},"excerpt":{"rendered":"

– Projeto contemplou a integra\u00e7\u00e3o da solu\u00e7\u00e3o Ploomes CRM e a plataforma TOTVS Protheus ERP, promovendo a sincroniza\u00e7\u00e3o de todos dados de pessoas, empresas, propostas, faturamento e estoque detidos pela companhia. Integra\u00e7\u00e3o dos sistemas foi realizada por meio da plataforma Integra.Sky, desenvolvida pela Sky.One – Integra\u00e7\u00e3o permitiu resultados consistentes como o aumento da taxa de […]<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[39,19],"tags":[362,2803,143],"class_list":["post-44636","post","type-post","status-publish","format-standard","hentry","category-coluna-4","category-ultimas-noticias","tag-customer-success","tag-integracao-de-sistemas-e-softwares","tag-reducao-de-custos"],"acf":[],"yoast_head":"\nPloomes integra seus sistemas para oferecer mais seguran\u00e7a e agilidade no atendimento aos clientes com apoio da Sky.One - ABES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/abes.org.br\/en\/ploomes-integra-seus-sistemas-para-oferecer-mais-seguranca-e-agilidade-no-atendimento-aos-clientes-com-apoio-da-sky-one\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ploomes integra seus sistemas para oferecer mais seguran\u00e7a e agilidade no atendimento aos clientes com apoio da Sky.One - ABES\" \/>\n<meta property=\"og:description\" content=\"– Projeto contemplou a integra\u00e7\u00e3o da solu\u00e7\u00e3o Ploomes CRM e a plataforma TOTVS Protheus ERP, promovendo a sincroniza\u00e7\u00e3o de todos dados de pessoas, empresas, propostas, faturamento e estoque detidos pela companhia. 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