{"id":38521,"date":"2021-08-30T08:58:32","date_gmt":"2021-08-30T11:58:32","guid":{"rendered":"https:\/\/abes.org.br\/?p=38521"},"modified":"2021-08-27T14:39:21","modified_gmt":"2021-08-27T17:39:21","slug":"estudo-avalia-seguranca-na-autenticacao-de-identidade-em-aplicativos-de-bancos-e-marketplaces","status":"publish","type":"post","link":"https:\/\/abes.org.br\/en\/estudo-avalia-seguranca-na-autenticacao-de-identidade-em-aplicativos-de-bancos-e-marketplaces\/","title":{"rendered":"Study evaluates security in identity authentication in bank and marketplace applications"},"content":{"rendered":"<p><i>Research is part of a series of reports by companies Incognia and idwall, which points to insights into the usage experience and effectiveness for fraud prevention of the biggest applications in Brazil<\/i><\/p>\n<p style=\"font-weight: 400\">The digitization of everyday life has brought countless facilities and possibilities, but it has also opened the way for fraudulent practices. On one side are companies aiming not to hamper the processes for legitimate users; on the other, the end customer who demands a frictionless experience throughout their journey.<\/p>\n<p style=\"font-weight: 400\">In this context, many of the traditional identity authentication methods are no longer as effective, even when combined in a multi-step verification flow. In a study by\u00a0<em>IDTech<\/em>\u00a0Incognia<em>\u00a0and regtech<\/em>\u00a0idwall evaluated the adoption of different identity authentication technologies across multiple platforms, as well as presenting the market trends and leading-edge solutions that are leading a more technological and practical future.<\/p>\n<p style=\"font-weight: 400\">Analyzes done by idwall through the \u201cAuthentication Methods and Password Recovery in the User Journey\u201d study show that the private sector loses around US\ufe69 6 billion (R\ufe69 32 billion) a year from identity fraud alone. \u201cWith the pandemic, we had a highly accelerated process of digitization in several sectors, mainly in the financial market. In this context, it is more important than ever that platforms adopt reliable solutions and technologies that combine security, UX and agility so that all the company&#039;s needs and all user expectations are met\u201d, explains Lincoln Ando,\u00a0<em>CEO<\/em>\u00a0of the idwall.<\/p>\n<p style=\"font-weight: 400\">According to Andr\u00e9 Ferraz,<em>\u00a0CEO<\/em>\u00a0and founder of Incognia, it is currently possible that banks and\u00a0<em>fintechs<\/em>\u00a0do the\u00a0<em>Login<\/em>\u00a0without passwords, in a secure way, using technology developed for authentication being done by location behavior. &quot;We know that 90% of\u00a0<em>logins<\/em>\u00a0they are made in trusted locations, so the friction of an extra authentication factor can only be imposed when the location behavior is non-standard, for example. With this type of solution, the user&#039;s life\u00a0<em>apps<\/em>\u00a0banking services can be much easier and safer\u201d, he says.<\/p>\n<p style=\"font-weight: 400\"><strong>Banks<\/strong><br \/>\nTo prevent risks related to the access of victims&#039; accounts by fraudsters, through cell phone theft or password, Banco Original and others\u00a0<em>fintechs<\/em>\u00a0use facial biometrics for the validation of large transactions. Additionally, applications that provide sensitive information on their main screens such as BTG Pactual Digital are giving the option for the customer to use biometrics in place of the password, improving their experience. In 2020, Banco Original announced extending the use of facial recognition to high value and Pix transactions. Tests were performed on the password recovery process for ten banks&#039; applications. An average of three authentication factors were requested per bank and the average time was two minutes and 24 seconds to complete the process. Of the analyzed institutions, 50% use two authentication factors and 40% use three or more factors.<\/p>\n<p style=\"font-weight: 400\">Will bank started using mobile identity by location as an additional layer of security, working in the background to detect risky situations in its digital wallet, such as scams involving social engineering. The results are encouraging: a reduction of 90% in the costs associated with account theft and of 80% in cases of account theft.<\/p>\n<p style=\"font-weight: 400\">In general, there is no uniformity in user authentication options and there is great variation in the combinations used. Most institutions used the OTP method (<em>one-time-password<\/em>, or one-time password, in Portuguese), either by email or SMS and, in cases where it was not used, other information was requested, such as the CPF and card password. Only three institutions (all digital banks) use the resource\u00a0<em>face match<\/em>, technology that compares the user&#039;s face with the registered one in real time. On the other hand, all scanned banks asked for the card password as a form of authentication.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-38522 aligncenter\" src=\"https:\/\/abes.org.br\/wp-content\/uploads\/2021\/08\/unnamed-3.jpg\" alt=\"\" width=\"479\" height=\"303\" \/><\/p>\n<p style=\"font-weight: 400\"><strong>About Incognia<\/strong><br \/>\nIncognia is a Brazilian company (founded in 2014),\u00a0<em>privacy-by-design<\/em>\u00a0and innovator in location technology, which provides the authentication solution\u00a0<em>mobile<\/em>\u00a0frictionless for banks, companies\u00a0<em>fintech<\/em>\u00a0and\u00a0<em>e-commerces<\/em>, increasing revenue\u00a0<em>mobile<\/em>\u00a0and reducing the cost of fraud. Currently headquartered in Palo Alto, California (USA), with teams located in the San Francisco Bay, New York and also in Brazil, it has a network of more than 100 million devices\u00a0<em>mobile<\/em>\u00a0.<\/p>\n<p style=\"font-weight: 400\"><strong>about idwall<\/strong><br \/>\nFounded by Lincoln Ando and Raphael Melo, in 2016, with the intention of creating trusting relationships for the Digital Age through tools such as Background Check, OCR and Face Match, idwall offers integrated and intelligent digital onboarding solutions, streamlining the process of validation of identity and helping companies to comply with compliance regulations, with automation of registration processes and preventive action against fraud. Founded by Lincoln Ando and Raphael Melo, in 2016, with the intention of creating trusting relationships for the Digital Age through tools such as\u00a0<em>Background Check, OCR\u00a0<\/em>and<em>\u00a0face match<\/em>, idwall offers integrated and intelligent solutions for\u00a0<em>onboarding<\/em>\u00a0digital, streamlining the identity validation process and helping companies comply with\u00a0<em>compliance<\/em>, with automation of registration processes and preventive action against fraud.<\/p>","protected":false},"excerpt":{"rendered":"<p>Pesquisa faz parte de uma s\u00e9rie de relat\u00f3rios das empresas Incognia e idwall, que aponta insights sobre a experi\u00eancia de uso e efetividade para preven\u00e7\u00e3o de fraudes dos maiores aplicativos do Brasil A digitaliza\u00e7\u00e3o do cotidiano trouxe in\u00fameras facilidades e possibilidades, mas tamb\u00e9m abriu caminho para pr\u00e1ticas fraudulentas. De um lado est\u00e3o as empresas visando [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[39,19],"tags":[2091,2090,2092,148,989,284],"class_list":["post-38521","post","type-post","status-publish","format-standard","hentry","category-coluna-4","category-ultimas-noticias","tag-aplicativos-de-bancos","tag-apps-bancarios","tag-bancos-digitais","tag-fintechs","tag-marketplaces","tag-pix"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Estudo avalia seguran\u00e7a na autentica\u00e7\u00e3o de identidade em aplicativos de bancos e marketplaces - ABES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/abes.org.br\/en\/estudo-avalia-seguranca-na-autenticacao-de-identidade-em-aplicativos-de-bancos-e-marketplaces\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Estudo avalia seguran\u00e7a na autentica\u00e7\u00e3o de identidade em aplicativos de bancos e marketplaces - ABES\" \/>\n<meta property=\"og:description\" content=\"Pesquisa faz parte de uma s\u00e9rie de relat\u00f3rios das empresas Incognia e idwall, que aponta insights sobre a experi\u00eancia de uso e efetividade para preven\u00e7\u00e3o de fraudes dos maiores aplicativos do Brasil A digitaliza\u00e7\u00e3o do cotidiano trouxe in\u00fameras facilidades e possibilidades, mas tamb\u00e9m abriu caminho para pr\u00e1ticas fraudulentas. 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