Smart Contact will optimize membership and relationships with companies participating in Rede Brasil, which already brings together more than 2,000 organizations.
O Global Compact – Brazil Network, announced a new automated service solution, developed in partnership with Blip, the leading conversational intelligence platform, and Skeps, a business-tech company specializing in creating conversational journeys through intelligent contacts..
The feature makes it easier for companies to join, optimizes relationships with participants, and streamlines processes that were previously performed manually. Rede Brasil, which already has more than 2 thousand participating organizations, among large, medium and small companies, now offers a more agile and intuitive experience for companies interested in engaging with the United Nations voluntary initiative that aims to mobilize the business community to adopt, in their strategies and operations, ten universally accepted principles in the areas of human rights, labor, environment and combating corruption.
Features already available in Smart Contact include: history and support materials on the Global Compact, answers to frequently asked questions, data collection, a contact point for new companies to join, and automated screening for routing to the responsible team.
In partnership with Skeps, a business-tech company specializing in creating conversational journeys through intelligent contacts, the solution will gain new features in the coming months, including a financial area that will allow data updates, contribution tracking, and billing.
"We believe that innovation only makes sense when it serves greater causes. Together with the Global Compact, we are enabling a digital journey that encourages more companies to make concrete commitments to sustainability and corporate responsibility," he reinforces. Victor Brito, CEO of Skeps.
Second Rafaela Marteleto, Social Impact Coordinator, and responsible for leading Blip's ESG agenda, the project is an example of how intelligent contact is transforming the way organizations relate to their audiences. "The use of conversational intelligence is a powerful technology that enables more efficient, accessible, and deeply personalized communication. It's exciting to see how the Global Compact – Rede Brasil is leveraging this innovation, using cutting-edge technology to strengthen ties and increase corporate engagement for a more just, inclusive, and sustainable future," he states.
For the Global Compact team, innovation represents a leap in productivity. “The digital assistant not only simplifies the joining of new companies but also streamlines contacts and information, allowing everyone to focus, with the help of the Global Compact, on the path to achieving the 2030 Agenda more quickly and easily,” highlights Rodrigo Favetta, Director of Engagement and Partnerships and Finance. of the Global Compact – Rede Brasil.
About Blip
Blip is the leading conversational intelligence platform connecting brands and consumers across social apps like WhatsApp, Instagram, Messenger, RCS, and Apple. In 2022, Blip acquired STILINGUE, a platform that uses artificial intelligence to monitor conversations across digital channels, and in 2023, GUS, a Mexican conversational company, strengthening its global strategy from the company.
In addition to Brazil, Blip operates in 33 countries and has offices in Mexico City, Mexico, and Madrid, Spain. The brand has helped approximately 4,000 companies, including Dell, GM, Itaú Unibanco, Stellantis, Claro, and others, sell, engage, and connect with consumers through digital channels using Smart Contacts. Blip has already received Series A and Series B funding totaling over US$1,400,000 from Warburg Pincus. In November 2024, Blip announced its Series C round of US$1,400,000,000, led by SoftBank and with participation from Microsoft.
To learn more, visit Blip's official website.
About Skeps
Skeps is a pioneer in the market for intelligent contacts, chatbots, and AI-based software, specializing in real-time conversations that reflect the personality of brands. Under the leadership of Victor Brito, Skeps has developed more than 1,000 projects for over 400 brands over the past six years, driving the digital transformation of operations and businesses with comprehensive, customized solutions that meet the specific needs of each client.
With extensive experience in conversational journeys and web platforms, Skeps offers innovative solutions that optimize processes and improve interactions with end users. The strategic partnership with Blip, an intelligent conversation platform, allows brands to connect with their customers in a practical and secure way, automating service, marketing, sales, and engagement across key messaging channels, enabling conversations at people's pace.
Since its founding, Skeps has served a variety of sectors, including food, retail, startups, NGOs, law, finance, and healthcare. Clients include Multi, Jalles, Allu, Renner, Cyrela, CVC, Camicado, Trato, Veloe, PUC RJ, G4 Educação, and many others.
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