A company from Pará optimizes internal processes, reduces rework, and strengthens areas such as logistics, legal, and human resources.
O Leading Group Commerce and Industry, one of the largest retail conglomerates in the North region, recorded an increase of 3% in revenue after a strategic process of technological modernization with solutions from TOTVS, Brazil's largest technology company. The gains were primarily due to time savings and reduced rework in internal operations, a direct result of the adoption of integrated management and automation systems.
Customer since 1999 of TOTVS North, a regional unit of TOTVS, the company has adopted a series of specialized solutions over the years, notably the TOTVS Backoffice systems – Protheus Line, TOTVS RH Payroll – RM Line, the Meu RH app, TOTVS YMS (for yard and logistics control), TOTVS Analytics, and the TOTVS Fluig collaboration platform. More recently, the Group also began using the TOTVS Legal Departments and TOTVS Law Firms systems, focusing on the digital transformation of its legal department.
According to Stefano Costa, Legal Manager at Grupo Líder, the impact was immediate. "TOTVS technology allowed us to create more fluid workflows, with automation that reduced the number of people involved in processes and reduced rework. This saved us time, increased efficiency, and allowed us to focus on the areas that truly needed improvement. The result was a revenue increase of approximately 3%, a significant figure for our industry," he highlights.
With a multifaceted operation ranging from supermarkets to pharmacies, department stores, home centers, and even its own shopping mall, the company benefits from the adaptability and integration of TOTVS solutions. "The versatility of the systems is a differentiator. TOTVS understands the specificities of each segment and develops solutions that fit perfectly into the operation, including for legal departments, something rare in the market, which usually focuses only on law firms," adds Stefano.
For Carlos Mendes, CEO of TOTVS Norte, Grupo Líder is an example of how technology can act as a growth driver for companies with complex structures and high operational volumes. "TOTVS is the only company in Brazil with a complete portfolio of solutions that serve both the company's operating segment—in this case, retail—but also complementary areas, such as Legal and Human Resources. This systemic vision allows TOTVS to support Grupo Líder from end to end, generating real value for the operation and the business as a whole," he states.
With the continued partnership, Grupo Líder continues to invest in innovation as a driver of expansion and governance. The synergy between technology and management strengthens the brand's positioning in Northern Brazil, without sacrificing the agility and control that have shaped its more than 50-year history in regional retail.
Learn more about TOTVS solutions for the segments Legal it's from Retail.
About TOTVS
Brazil's largest technology company, TOTVS creates solutions to empower people and businesses to thrive. With over 70,000 customers in Brazil and several Latin American countries, it boasts a comprehensive technology ecosystem based on three business units: TOTVS Management, with ERPs, cross-solutions and specialized systems that guarantee greater productivity, efficiency and governance; RD Station, with digital marketing, sales and relationship tools for companies to boost their business and grow; and TOTVS Techfin, the banking ERP that offers B2B credit and payment solutions to expand, simplify, and democratize companies' access to financial services. Over the past five years, TOTVS has invested R$1,400,000 (R$3,000,000) in research and development, with a focus on Artificial Intelligence, striving to continually innovate to be its clients' trusted advisor. The companies that move the country forward trust TOTVS. Brazil that makes things happen, makes things happen with TOTVS. For more information, go to the website.
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