Docusign, Inc. (NASDAQ: DOCU), a pioneer in the Intelligent Agreement Management (IAM) category, announced the second quarter fiscal year 2026 results, closed on July 31, 2025.
“Q2 was an exceptional quarter, with AI innovation launches and recent changes in go-to-market strategy resulting in strong performance in our eSignature, CLM, and IAM businesses,” said Allan Thygesen, CEO of Docusign. “Q2 results exceeded expectations, resulting in one of Docusign’s highest-growth and most profitable quarters in recent years.”
Second Quarter Financial Highlights
- The recipe was US$1,000.6 million, an increase of US$1,300.00 compared to the previous year, with no significant impact from exchange rates. Subscription revenue was US$1,000.00, an increase of US$1,000.00 compared to the previous year. Professional and other services revenue was US$1,000.00, a decrease of US$1,31.00 compared to the previous year.
- The billing was US$$ 818.0 million, an increase of US$13% from the prior year, including approximately US$1% of positive impact from foreign exchange rates.
- GAAP gross margin was 79.31TP3Q, compared to 78.91TP3Q in the same period last year. Non-GAAP gross margin was 82.01TP3Q, compared to 82.21TP3Q in the same period last year.
- GAAP net income per basic share was US$ 0.31 on 203 million shares outstanding, compared to US$ 4.34 on 205 million shares outstanding in the same period last year.
- GAAP net income per diluted share was US$ 0.30 on 211 million shares outstanding, compared to US$ 4.26 on 208 million shares outstanding in the same period last year.
- Non-GAAP net income per diluted share was US$ 0.92 on 211 million shares outstanding, compared to US$ 0.97 on 208 million shares outstanding in the same period last year.
- Net cash generated by operating activities was US$$ 246.1 million, compared to US$$ 220.2 million in the same period last year.
- Free cash flow was US$$ 217.6 million, compared to US$$ 197.9 million in the same period last year.
- Cash, cash equivalents and investments were US$1.1 billion at the end of the quarter.
- Repurchases of common shares were US$$ 201.5 million, compared to US$$ 200.1 million in the same period last year.
A reconciliation of GAAP and non-GAAP financial measures has been presented in the tables included in this press release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures and Other Key Metrics.”
Main commercial highlights
New features with the Intelligent Agreement Management (“IAM”) platform: Docusign has launched new AI-powered IAM capabilities to help customers unlock the value of their agreements across the entire contract management lifecycle.
- Contract Preparation: Agreement Prep helps teams efficiently prepare customized, accurate, and professional agreements on the Docusign IAM platform. This feature automatically detects the agreement type, creates a template, and suggests relevant fields.
- Custom Extracts in Docusign Navigator: Custom extractions allow customers to capture organization-specific information from their contracts at scale. This guided process maximizes efficiency, reduces risk, and provides valuable insights, eliminating the need to manually review countless contracts.
Platform and Applications:
- System for Cross-Domain Identity Management (“SCIM”):Addressing the enterprise need for efficient, secure, and scalable user management, SCIM for Docusign now enables customers to automatically provision and centrally manage users through integrations with Okta and Microsoft Entra.
- Maestro Workflow Templates: Maestro Workflow Templates allow IAM customers to quickly customize and implement workflows using pre-built templates. Templates simplify the automation of end-to-end contract processes without writing any code.
Contract Lifecycle Management (“CLM”) Product Releases and Highlights:
- 2025 IDC MarketScape Leader in AI-Enabled Buy-Side CLM Applications: Docusign was recognized as a Leader in IDC's MarketScape report for AI-enabled buy-side CLM applications, which recognized that "IAM is essential to Docusign's strategy of replacing legacy and fragmented systems."
- Unified task management: Unified Task Management simplifies task completion by centralizing all Docusign tasks into a single, comprehensive view, providing better visibility into all tasks and allowing teams to prioritize tasks based on AI-driven terms like due date, contract value, and parties.
Board of Directors and Governance Updates
- Mike Rosenbaum, CEO of Guidewire, has joined the Docusign board:In addition to his experience as CEO of a leading enterprise SaaS company, Rosenbaum brings valuable experience in platform growth, product, and go-to-market to Docusign. Prior to Guidewire, Rosenbaum served as Executive Vice President of Product at Salesforce, leading product management and strategy for its core CRM offerings. “Mike’s extensive experience scaling SaaS businesses into a platform will be a tremendous asset to Docusign as we continue our transformation into an Intelligent Contract Management company,” said Allan Thygesen, CEO of Docusign. “The opportunity to continue revolutionizing contract technology for the benefit of our customers is enormous, and Mike’s arrival will help us continue to capture that opportunity.”
- James Beer has been named the next Chairman of the Board of Docusign: He will succeed Maggie Wilderotter in this role at the end of the current fiscal year. Beer is a seasoned public company director with decades of experience as CFO at American Airlines, Symantec, McKesson, and Atlassian. Beer has served on Docusign's Board and Audit Committee since 2020 and will bring deep finance and strategy expertise to his role as Independent Board Chair. "The introduction and growth of IAM represents a pivotal moment for Docusign, as we pioneer a new category of software driven by advancements in AI. It's an incredibly exciting time to lead the Board," said Beer. Wilderotter, who joined the Docusign Board in 2017 and has served as Chair since 2018, will remain as an independent director. "Maggie's contribution to Docusign has been invaluable during a transformative period for the company. I look forward to working with her as we continue to build an even stronger company," said Allan Thygesen.
About Docusign
Docusign brings contracts to life. More than 1.7 million customers and over a billion people in over 180 countries use Docusign solutions to accelerate business processes and simplify people's lives. With intelligent contract management, Docusign frees up business-critical data trapped in documents. Until now, this data was disconnected from the company's systems of record, costing businesses time, money, and opportunities. Using Docusign's IAM platform, companies can create, confirm, and manage contracts with solutions built by the leading eSignature and CLM company. Learn more at www.docusign.com .
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