With its own offices and local teams, a Brazilian company specializing in observability and digital journeys is aiming for consolidation in Chile, Colombia, and Mexico and expects to double its international revenue by 2025.
THE Delfia, a digital journey curator, continues its internationalization journey and is expanding its presence in key Latin American markets. Investing in its own expansion model, built internally with a focus on autonomy and adapting its offering to the specific needs of each country, with offices, local teams, and technical support, the company has been consolidating its operations in Chile, Colombia, and Mexico, with growth of 406% in international net revenue between 2022 and 2024. The international operation currently represents approximately 4.5% of the company's total revenue, a figure that is expected to nearly double by 2025, with a projection of reaching 8.5%.
The company's strategy, which has been operating in Brazil for over 20 years, goes beyond simple commercial entry: supported by cutting-edge solutions and attentive to new tools and trends that emerge as innovation, Delfia brings to the Latin American market its approach and value proposition of "intelligent digital journey consulting," a differentiator compared to local and global suppliers, tailored to the specific needs of each country.
"Our goal from the outset has been to contribute to the maturity of the markets in which we operate, bringing not only tools and technological innovation, but also a consultative approach based on applied intelligence and real-world expertise in observability and information security," says Rosano Moraes, Delfia's Latam Sales Director. "In countries like Colombia, where we established our first international base, we've seen a very positive response to our model, with clients seeking solutions and services for increasingly complex and challenging environments."
With a structured physical presence in Chile and Colombia, and active operations in Mexico—as well as a structure in the United States—and professionals focused on technical, commercial, and back-office areas, Delfia positions itself as a Latin American leader in observability and security, areas that are growing in international markets and essential for modern digital businesses. The company stands out for its pioneering publication of the first book on observability in Brazil, reinforcing its role as an agent of education and transformation in the sector, in addition to its continued investment in specialist training through the Delfia Corporate University (UCD).
In addition to growth in observability, Delfia has identified a growing demand for cybersecurity solutions, driven by the rise of digital threats, representing a new growth front for the company in the region. Therefore, the coming years are expected to be marked by significant investments in personnel, marketing, and portfolio expansion, while maintaining a focus on consolidating the brand and strengthening its international presence, guided by innovation, technical excellence, and market knowledge.
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