The solutions provide visibility and insights across organizations' entire digital journey, enabling seamless and secure experiences for their customers and employees, powered by AI and Analytics.
In order to optimize organizations' networks with the use of Artificial Intelligence and Analytics and, at the same time, ensure greater security for these infrastructures, NEC has started to make the Observability solution available on the market, which has been one of the major global trends within the IT and networking segment, combined with the company's major differentiator in the market, which is the provision of managed services.
In the context of an agile and reliable network, it is essential to monitor and understand the traffic in these infrastructures in depth and, thus, have predictable access to information on how it will behave in different scenarios. Observability, for example, allows the organization to obtain a holistic view of its entire infrastructure. It also makes it possible to measure the digital experience of the user or service used, whether in SaaS, on-premises or cloud, from the network layer to applications.
According Eduardo Ribeiro, NEC Networks Director for Latin America, the Observability strategy is based on the detailed analysis of each layer of the network, which increases the security team's ability to identify anomalies and respond to any event quickly. “Among the main advantages of the solution is the use of analytics, which in turn generate insights for the NEC service team. This ends up converting into improvements for the network, in addition to giving the customer greater autonomy to focus on their business”, he says.
Credit: NEC website
According to Ribeiro, network traffic bottlenecks have become a highly sensitive issue, as they directly impact the end user experience, who increasingly expects faster navigation. Another important factor is the gain in terms of security, given that Observability is capable of monitoring the network 24/7 and detecting if there is a failure in any of the layers, assessing the level of impact on the application.
The highlight of NEC's portfolio for this segment is its managed services offering, which includes the expertise of the company's team of specialists, certified by the world's leading technology providers. "One of NEC's most important assets over the past few decades has been the experience and in-depth knowledge of its professionals regarding the most modern technologies in the network segment," he emphasizes.
The executive also highlights that NEC's strategic partnerships, combined with the expertise of its team, ensure that digital infrastructures are more responsive, in order to promote a superior user experience for end customers.
