Objective is to offer a more assertive, integrated and intelligent monitoring
Monitoring based entirely on artificial intelligence. This is the proposal of the Dynatrace tool that has just been incorporated into the portfolio of Dedalus, a leading company in Cloud and Data services. The goal is to make the delivery of Managed Services even more complete and robust. All Dynatrace solution features and services will be incorporated immediately at no additional cost to base customers or new contracts. Market reference in Managed Services, which is premised on proactivity in cloud management, Dedalus adopted the solution after a thorough assessment of trend and efficiency in delivery.
Leader for the tenth consecutive year in Application Performance Monitoring (APM) according to the report "2020 Gartner Magic Quadrant", the tool is based on process automation, in addition to allowing integration with the largest cloud providers on the market AWS and Microsoft and the management of any type of application. Exactly the scenario of Dedalus' performance with its offer that promotes the support and continuous management of cloud environments.
“We have made major investments in tools to follow trends and solutions, in addition to optimizing the operation and improving the interface with the customer. Dynatrace adds features that facilitate performance management and support for new technologies such as containers / Kubernetes and serveless computing”Explains Alexandre Cadaval, COO at Dedalus. “In addition, it integrates with the new framework, gives Information Technology Service Management (ITSM), which is being implemented and will substantially improve the efficiency of performance-related processes ”, he points out.
Another distinguishing feature of the tool, Dynatrace is the better visibility for the customer through the creation of personalized dashboards, which allow the monitoring, in a clear and real time, of everything that is happening with their applications.
